1. Introduction
Welcome to Twinsea.fun! We understand that getting your items quickly and in perfect condition is important to you. Our shipping policy is designed to help you understand how we process, ship, and deliver our products to you.
2. Shipping Options
We offer various shipping options to meet your needs:
- Standard Shipping: Typically takes 5-7 business days.
- Expedited Shipping: Arrives within 2-3 business days.
- International Shipping: Delivery times vary based on the destination country. Please note that international shipments may be subject to customs fees and import duties of the destination country.
3. Shipping Costs
Shipping costs are calculated based on the weight of your order, the shipping method selected, and your delivery address. You can view an estimate of your shipping costs at checkout.
4. Processing Time
Orders are processed within 1-2 business days. Orders placed on weekends or holidays will be processed the next business day. Processing time is in addition to the shipping time.
5. Tracking Your Order
Once your order has shipped, you will receive a confirmation email containing your tracking number. Use this number to track the progress of your package to your doorstep.
6. International Shipping
For customers ordering outside of the UAE, please be aware that your order may be subject to additional import taxes or customs fees. Twinsea.fun is not responsible for any charges imposed during or after shipping.
7. Lost or Damaged Items
If your order is lost or damaged during shipping, please contact us immediately at Twinseaswimwear@yahoo.com. We will work with you to resolve the issue as quickly as possible, whether that means sending a replacement or issuing a refund.
8. Returns and Exchanges
Please refer to our Return Policy for information on how to return or exchange items.
9. Contact Us
For any questions regarding our shipping policy, please contact us at Twinseaswimwear@yahoo.com . We're here to help!